Chilean software development company. We build custom software, automate processes with artificial intelligence, and create our own products that run in production under real load today.
We look at what is done by hand today and where time is lost, before choosing any technology.
Our products run every day in real call centers, under real load.
We ship and we stay: support, improvements and evolution of the system.
We build full-stack web systems, REST APIs and integrations between systems. We automate processes that someone does by hand today: repetitive tasks, moving data between spreadsheets, notifications and approvals. And we add artificial intelligence where it actually pays off: voice and WhatsApp bots, automatic call transcription, audio and text classification.
We build systems made for the client operation, when off-the-shelf tools do not match how they work: web applications, management panels, APIs, backend services and internal or customer portals.
We connect systems that do not talk to each other, including the old ones nobody wants to touch: ERP, CRM, accounting systems, payment gateways and external services. We also migrate data between platforms.
Most operations have tasks that repeat every day and that nobody has automated because something more urgent always came up. Copying data from one system to another, checking spreadsheets by hand, sending notices one by one. We start by measuring how much time that takes, and automate what pays for itself.
Voice and WhatsApp bots that handle the repetitive part and hand over to a person when needed. Automatic call transcription so you can review quality without listening to everything. Audio classification, such as our voicemail detector. AI is used where it solves a measurable problem, not as decoration.
We also work on systems that already exist: we audit what you have, identify where time or money is lost, and propose what is worth fixing first. After delivery we stay: support, improvements and evolution of the system.
This is the sector where we have the most mileage: dialers, IVR, SIP trunks, call recording, browser webphones and migrations from Vicidial. Our two own products came out of there.
Companies with operations that want to stop doing by hand what a system can do. Teams that already have software and need to integrate or improve it. Collections and sales call centers. We serve Latin America from Chile.
Our own servers or the client servers. If there is no infrastructure, we build it end to end: server, backups and monitoring. Capacity measured under real load.
A dialer that grows with you: run it as a simple dialer or as a full CRM for collections and sales, with voice, WhatsApp and SMS in one inbox.
Tells a human apart from a voicemail in real time, giving agents back the time they lose talking to a recording.
Node.js, React, PostgreSQL, Redis, Python, Asterisk, WhatsApp Business API and AI models. We pick the tool for the problem, not the other way around.
What we learned running dialers and phone systems in real call centers:
Tell us about your project and we'll give you a concrete proposal in 48 hours.
Write to us at ventas@neerflow.cl. We serve all of Latin America.